We offer a 30-day return window from the date your order is delivered. To be eligible, items must be unworn, unused, and returned in their original condition with all tags attached.

We begin processing orders quickly to ensure fast dispatch. If you need to make changes or cancel your order, please contact us within 60 minutes of placing it.

After this timeframe, your order may already be in processing and cannot be modified. However, you can still return the item once it has been delivered.

To start a return, please email our support team at support@utiapparel.com with your order details. We will provide you with return instructions.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

We offer free delivery on all orders across the United Kingdom.

Currently, we deliver only in the United Kingdom.

Once your order has been dispatched, you’ll receive a confirmation email with a tracking number. You can use this to follow your delivery status at any time. You can also use this track your order page: https://utiapparel.com/apps/parcelpanel

We accept the following payment methods (credit, debit cards and others)

• American Express
• Visa
• Mastercard
• Apple Pay
• Google Pay
• Maestro
• JCB 
• Paypal
• Discover